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Questions & Information
If you have any specific questions, please do not hesitate to contact us. Simply send us an e-mail at info@villaarnica.com.
If you have any specific questions, please do not hesitate to contact us. Simply send us an e-mail at info@villaarnica.com.
Check In / Check Out
The rooms are ready for occupancy from 3 pm on the day of arrival. We kindly ask you to inform us of your planned arrival time. On the day of departure, we kindly ask you to leave the room by 11.00 am.
The rooms are ready for occupancy from 3 pm on the day of arrival. We kindly ask you to inform us of your planned arrival time. On the day of departure, we kindly ask you to leave the room by 11.00 am.
Parking
For those arriving by car, there is a car park outside the Villa.
For those arriving by car, there is a car park outside the Villa.
Dogs
Your four-legged family member is welcome in our house. We charge a daily rate of € 30.00 for your dog.
Your four-legged family member is welcome in our house. We charge a daily rate of € 30.00 for your dog.
Adults only
We aim to offer you peace and secluded relaxation, so we kindly ask for your understanding that the villa is not suitable for guests under 14. For families, the adjacent Schwarzschmied Hotel offers a perfect alternative.
Food intolerances
We kindly ask you to inform us in advance of any food intolerances.
We kindly ask you to inform us in advance of any food intolerances.
Price list / Reservation
The room rates are per person/night including Villa Arnica breakfast. Deposits can be made conveniently online. We will gladly consider your room requests and confirm the desired room category, but cannot guarantee fixed room numbers.
The room rates are per person/night including Villa Arnica breakfast. Deposits can be made conveniently online. We will gladly consider your room requests and confirm the desired room category, but cannot guarantee fixed room numbers.
Shuttleservice
We are happy to pick you up from the train station in Lana-Burgstall (3.5km) free of charge.
For pick-up at the train station in Bolzano or Merano, we will gladly organise a shuttle for you at an extra charge.
We are happy to pick you up from the train station in Lana-Burgstall (3.5km) free of charge.
For pick-up at the train station in Bolzano or Merano, we will gladly organise a shuttle for you at an extra charge.
Flower bouquet
We would be happy to organise a beautiful bouquet of flowers for you. Simply let us know your wishes by e-mail info@villaarnica.com
We would be happy to organise a beautiful bouquet of flowers for you. Simply let us know your wishes by e-mail info@villaarnica.com
Bike rental
We have a selection of bicycles which are available to our guests free of charge.
We have a selection of bicycles which are available to our guests free of charge.
Travel Cancellation Insurance
Since fees may be incurred for cancellations depending on the type and time of cancellation, it is advisable to take out low-cost travel cancellation insurance. Especially people who may have unpredictable appointments, i.e. doctor's appointments, should consider taking out low-cost travel cancellation insurance.
New cancellations, early departures
For bookings until 10.11.2024 the cancellation deadline is 48h before arrival. Otherwise the free cancellation period is up to one week before arrival.
Cancellation policy:
7 days before the arrival is free
6 to 5 days before the arrival 45 %
4 to 1 day before the arrival 75 %
on the day of arrival or in case of no-show 100 %
Payment of the hotel invoice
You are welcome to pay your bill with any regular bank or credit card (EC, AMEX, VISA, MASTER).
You are welcome to pay your bill with any regular bank or credit card (EC, AMEX, VISA, MASTER).
Bank details
Schwarzschmied GmbH
Raiffeisenkasse Lana
IBAN Acc.-Nr.: IT96B0811558490000301337947
BIC/SWIFT: RZSBIT21014
Schwarzschmied GmbH
Raiffeisenkasse Lana
IBAN Acc.-Nr.: IT96B0811558490000301337947
BIC/SWIFT: RZSBIT21014
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